Hi FORUM every time i install reason it works well for about a week then suddenly when i start the application i get:

Reason.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Thus haulting my creative fun - this has been going on for months now and i must of reinstalled my operating system about 7 times going through the same motions???????????

I am seriousley about to give up completely please someone help?

Microsoft says:

Product: Windows Operating System
ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version %4, fault address 0x%5.

The ADMIN tools / event viewer in control panel says:

Faulting application reason.exe, version 4.0.0.4096, faulting module icm32.dll, version 5.1.2600.2180, fault address 0x00004268.


WHAT IS GOING ON MAN??!!!!!!

after googling i'm pretty sure icm32.dll is something to do with your graphics card. Try updating your video drivers from the nvidia website and post back.

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drivers are updated - im pre-nvidia, using intel graphics... thinking that my machine simply doesnt handle version 4

Did you manage to rectify this issue? If so, please let me know. Or, if you could give me any insight as to how to even approach it because I'm at a loss. And you are the only one I can find who's had this problem.

Thanks,

Whitey

hey buddy i have the same issue for about three years by now.. no one ever give me the right solution my reason just doesn't launch thn i have to reinstall the program file and it works... i turn off computer next day again same error thn i have to deleat only program file thn install program file again and its eating my my system hard drive space too... so no solution as yet.. did ya find the solution plz share if you do